Our residential lease
When your application is approved we prepare your lease for your home and state, and you read and sign it in your resident portal. Here is what it says, in plain words.
- Rent
- The monthly total on the listing - base rent plus any required monthly charges, itemised. Nothing else is added.
- Late fee
- Only if rent is more than 5 days late (7 in Colorado): the lesser of $50 or 5% of the rent, once a month, never more than your state allows.
- Deposit
- Returned within 14 days of move-out with an itemised statement. Never used for normal wear and tear or damage that was there before you moved in.
- Utilities
- You pay electricity. We pay water, sewer, trash and any gas.
- Repairs
- We handle upkeep and repairs. You report problems in your portal and pay only for damage beyond normal wear caused by your household.
- Entry
- At least 48 hours' written notice, between 8am and 8pm, except in an emergency.
- Animals
- Pets as approved. Assistance animals are not pets: no pet fee, pet rent or deposit, ever.
- Moving out early
- 30 days' notice; rent stops when a new tenant starts paying. Military, family-violence and other legal early-termination rights are always honoured.
- Your state
- Each lease carries the notices and protections its state requires, and state law wins wherever it is more protective.
Questions before you apply? Talk to a person. See also every fee we charge.