Past eviction, broken lease, or thin credit
A record from years ago is not the whole application
An eviction filing, a broken lease, or a low score does not end the conversation here. It moves you to our individual review track, which has published rules you can read before you apply.
What usually goes wrong
Naming it plainly, because you already know it and pretending otherwise wastes your time.
- Automated screening at scale declines a wide band of applicants on a single data point, and never explains which one.
- An eviction filing stays on a record whether or not it ended in a judgment, and whether or not you were at fault.
- Every rejection costs another application fee, and the fees are why people stop applying.
How we handle it
Rules, not reassurance. Each of these is something you can hold us to.
- We read the difference between a filing and a judgment, and between a lease broken for a job move and one broken for non-payment.
- What we ask of every applicant is written down, and it is the same for everyone: want the home, afford the monthly cost, agree the terms, show a photo ID. No minimum credit score and no income multiple - it is all on the criteria page.
- Medical debt is not counted against you.
- Not sure? Ask us before you pay anything - a person will tell you honestly whether the home is a realistic fit.
What to bring
You can submit these after you apply; they do not hold up the initial review.
- Any court documents about the filing, including a dismissal or a satisfied judgment
- A written explanation of what happened and what has changed since
- Proof of on-time payments elsewhere, such as rent receipts, utility accounts, or a letter from a previous landlord
- Standard income and identification documents
What happens, and when
- Ask firstTell us your situation and get an honest answer. Free, no fee.
- ApplicationAround ten minutes on a phone. Documents can follow after you submit.
- DecisionWithin 24 hours of a complete application, with the reason stated.
- Lease and keysSigned remotely if you need to. Move-in costs known in advance.
Questions people actually ask
How far back do you look?
There is a stated cutoff on the screening criteria page rather than a judgement call made per application. Beyond that point a filing does not affect the decision at all.
Will I be charged more?
Individual review can mean a larger deposit, and that amount is published rather than negotiated. The deposit is refundable on the same terms as anyone else. The rent is the rent.
Do I have to explain what happened?
It helps, and it is not required. Documentation of what changed since carries real weight, but no one here is going to ask you to justify a difficult year to be considered.
Not sure? Ask before you apply
Tell us your situation and a person will give you an honest answer before you pay any application fee. Questions and tours are always free.